HATCH
Legal

Terms of Service

Effective date — 4 September 2026

1. Terms of Service for the Use of Hatch Games Websites and Services

Before you use any website (a "Site") or any mobile game, application or service (together, the "Services") offered by Hatch Games Oyun Yazılım ve Pazarlama Anonim Şirketi (the "Company" or "Hatch Games"), please read this Terms of Service Agreement (the "Agreement" or "Terms of Service") carefully and make sure you understand it.

2. Terms and Binding Effect

This Agreement is a legally binding contract between you and Hatch Games. By accessing a Site or any of the Services, you confirm that you accept these Terms of Service. Hatch Games may amend them at its own discretion and without prior notice. Any updated version is published on the Site, and it is your responsibility to review it from time to time. Continuing to use the Services after a change has been made means you accept that change.

This Agreement replaces every earlier agreement, representation, warranty and understanding between you and Hatch Games on the matters it covers, and it governs your use of the Site, its content, and any product or service supplied through it.

If you breach these Terms of Service, Hatch Games may take whatever action is appropriate, including closing your account and ending your access to the Services.

3. Privacy

To provide the Services properly, Hatch Games may need certain information from you. Your privacy matters to us, and we handle your information in accordance with our Privacy Policy, which explains what we collect, how we use and manage it, and the choices available to you. Please read it at hatch.games/privacy-policy.

4. Age of Users

Users between the ages of 13 and 18 need the consent of a parent or legal guardian to use the Services. A parent may give and verify that consent through the Site or through an authorised third-party provider made available within the Services. We encourage parents to keep a close eye on what their children do online and how they use the Services. A parent who wishes to withdraw consent previously given should take the steps needed to disconnect the child from our Services.

Hatch Games accepts no responsibility for anything done by a person under the age of 13, whether or not a parent permitted it. By consenting to your child's use of the Services, you agree to the terms that govern that use.

5. Description of the Sites and Services

Hatch Games operates online mobile gaming services, websites and mobile applications built to give players a better gaming experience.

6. Your Obligations

By registering for or using the Sites and Services, you agree to:

  • use the Services only by the means we authorise;
  • use the Services in line with applicable laws and regulations and with these Terms of Service;
  • not harass, threaten or abuse other players;
  • not use offensive or inappropriate language;
  • not take part in unlawful communication or activity;
  • follow any request Hatch Games makes about your conduct;
  • not cheat, hack, or disrupt the Services in any way;
  • not transmit viruses or malicious code;
  • preserve the integrity of the Services and respect other users' privacy;
  • use your own payment card for any transaction within the Services;
  • not use the trade marks or other intellectual property of Hatch Games without permission.

Hatch Games may suspend or terminate your access to the Services if you fail to meet these obligations or take part in unlawful activity.

7. Payment Obligations

7.1 Virtual Items

You may buy virtual items within the Services for your own personal, non-commercial entertainment. Virtual items remain the property of Hatch Games and stay under our management and control. Hatch Games may withdraw access to virtual items at any time, without liability.

7.2 Fees, Refunds and Returns

All sales made through the Services are final, and we do not provide refunds or exchanges except where the law requires it. If your account or the Services come to an end, any unused virtual items are forfeited without compensation.

8. Prohibited Uses

Hatch Games prohibits the following on its Sites and within its Services:

  • accessing the Services without authorisation;
  • using the Services for any unlawful purpose;
  • modifying, reverse-engineering or interfering with the Services;
  • transferring or selling virtual items without authorisation;
  • using third-party software to modify or interfere with the Services;
  • hosting our games or applications, or giving others access to them, without authorisation.

Breaking any of these prohibitions may lead to the termination of your account and to legal action.

9. Use of Software

9.1 User Content

While using the Services you agree to obey applicable law and to respect the intellectual property rights of others. You are responsible for any content you provide or transmit through the Services, and that content must not infringe the rights of any third party.

9.2 Limited Licence to Use the Services

Hatch Games grants you a limited, non-exclusive licence to access and use the Services for personal, non-commercial entertainment. Any use of the Services beyond that licence is strictly prohibited.

9.3 Suspension and Termination of Accounts and Services

Hatch Games may restrict, suspend, terminate, modify or delete an account or access to the Services where a user breaches these Terms of Service or uses the Services unlawfully or improperly.

10. Copyright Infringement

Hatch Games takes copyright infringement seriously and has procedures for handling claims of infringement. If you believe your rights have been infringed, please tell us promptly at contact@hatch.games.

11. Contact

Questions about this Agreement can be sent to contact@hatch.games.

Company
Hatch Games Oyun Yazılım ve Pazarlama Anonim Şirketi, Türkiye
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